FAQ’s

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What makes you different from other PT clinics?

I founded Arlo Physical Therapy with a clear vision: to provide informed, collaborative, and person-first care for active adults navigating orthopedic pain and pelvic health conditions. Here's what makes the Arlo experience different from standard physical therapy:

1) A HOLISTIC, WHOLE BODY APPROACH

I look beyond the immediate symptoms to uncover the root cause of your discomfort. By considering your interconnected physical health, mental well-being, and lifestyle factors, we develop a comprehensive treatment plan. This allows us to move past temporary fixes and create lasting results using a combination of therapeutic exercise and hands-on wellness treatments, such as massage, cupping, and dry needling.

2) HOME PROGRAMS DONE DIFFERENTLY

Forget the generic, poorly-printed exercise handouts from 2005. At Arlo, you will receive a customized digital program tailored to your specific goals, complete with personalized videos and resources. We collaborate with you to design a program that fits your life.

  • Want an extensive program that challenges you? We can build that.

  • Only have 15 minutes between work, school, or life's demands? We'll create a targeted, high-impact routine that works for you.

3) TIME TO TELL YOUR STORY

Nothing is more frustrating than having only 30 minutes to explain your story to a burnt-out physical therapist juggling dozens of other patients. Believe me, I’ve been there. At Arlo, you will always have a full 60-minute session with a Doctor of Physical Therapy whose complete attention is on YOU. No rushing, no dividing attention, just the time and space you need to be heard.

Fitness instructor using a pink massage ball to help a woman with relaxation or muscle therapy on a massage table in a gym setting.

Do you accept insurance?

Arlo Physical Therapy & Wellness is an out-of-network provider with all insurance companies. This is a deliberate choice that allows me to provide the highest standard of care without the limitations dictated by insurance plans.

Why Out-of-Network? Insurance companies often resist paying for preventative, wellness-focused, or holistic care, especially once a patient is pain-free. By operating outside of this restrictive system, we can:

  • Focus entirely on you. Your treatment plan is determined by your unique needs and goals, not by what an insurance company deems necessary.

  • Provide comprehensive care. We have the freedom to utilize a full hour for one-on-one treatment, combining hands-on therapy with proactive wellness strategies.

  • Prioritize lasting results. Our goal is to move beyond temporary fixes and empower you with the tools to stay healthy long-term.

How to Use Your Benefits: Even though I am out-of-network, my services are covered by out-of-network physical therapy benefits. This allows many clients to receive significant reimbursement for the care they receive.

  1. Pay for your session: Payment is due at the time of service. We accept all major credit cards as well as HSA/FSA funds.

  2. Receive a "Superbill": Upon request, I will provide you with a superbill, an itemized receipt with all the medical codes your insurance company needs to process your claim.

  3. Submit for Reimbursement: You submit the superbill to your insurance provider, and they will send you a reimbursement check directly, according to your plan's "out-of-network" benefits.

I encourage you to call your insurance company and ask about your specific out-of-network coverage for physical therapy.